Alex Naro

Alex Naro is the SVP of Operations at Sermo. Alex has over fifteen years of experience in operations and customer service. Alex has a proven track record of success in growing companies and improving customer satisfaction.

Alex started their career at MessageLabs in 2003, where they quickly rose through the ranks to become Global Head of Support Services. In 2006, they joined Puresend as Director of Operations. Puresend was successfully acquired by The Active Network in 2009.

At The Active Network, Alex served as Global Operations Director. Alex was responsible for Cuvama, a customer value management software platform. Alex helped B2B companies connect with customers at every stage of the customer value chain.

In 2014, Alex joined Lanyon as Senior Director of Operations. Alex was responsible for leading the company's operations and customer service teams. In September 2015, they joined Sermo as SVP of Operations.

At Sermo, Alex is responsible for leading the company's operations and customer service teams. Alex is committed to improving customer satisfaction and growing the company.

Alex Naro's educational career includes studying at the College of Arts & Sciences at the University of Pennsylvania.

Some of their coworkers include Erin Fitzgerald - Chief Marketing Officer, Jens Storm - Head of People, and Andy Bray - Chief Financial Officer. Alex Naro reports to Peter Kirk, Chief Executive Officer.