Sarah Diffen

Sarah Diffen has over a decade of work experience in various roles related to client success, strategy, and account management. Sarah is currently the Senior Director of Client Success at Sermo, a position they have held since September 2022. Prior to that, they worked as the Senior Director of Client Success at Within3 from July 2020 to August 2022. Sarah also served as a Director at Khimiya Ltd from September 2019 to July 2020, and as the Client Strategy Director at Elements Communications Ltd from March 2018 to August 2019. Sarah has also held leadership positions at 4C Consultants International and Succinct Medical Communications, where they were a Group Director and Group Account Director, respectively. Sarah began their career as an Account Director at DNA Medical Communications and nitrogen health. Sarah also gained experience as an Associate Project Director at Strategic Consultants International and as a Medical Information Manager at Denfleet Pharma.

Sarah Diffen obtained a Bachelor of Pharmacy degree from Monash University between 1991 and 1994. Sarah then pursued a Master's Degree in Pharmaceutics at the same university from 1998 to 2000. Prior to their tertiary education, Sarah attended Presbyterian Ladies' College although the specific dates and areas of study are unknown.