Pankaj Kumar

Pankaj Kumar is a seasoned hospitality professional with extensive experience in front office operations. Currently serving as Front Office Service Manager at Shangri-La Group since May 2022, Pankaj previously held the position of Duty Manager at Crowne Plaza Greater Noida and IHG Hotels & Resorts, demonstrating a commitment to enhancing hotel operations and guest experience. Pankaj's career began with Lemon Tree Hotels as Assistant Manager, overseeing front office activities for an upscale resort and its sister properties, and included roles as Management Trainee and Trainee at prestigious hotels like Sheraton Grand Bangalore Hotel and The Oberoi Group. Pankaj holds a Bachelor of Hotel Management from Army Institute of Hotel Management & Catering Technology and foundational education in Mathematics and Computer Science from the Central Board of Secondary Education.