Training Manager

JOB DESCRIPTION

CLASSIFICATION:                                                                                Exempt/Salary

POSITION:                                                                                             Training Development Manager

EMPLOYMENT STATUS:                                                                       Full Time

SUPERVISOR:                                                                                        Director of Training & Community Engagement

ALIGNS CLOSELY WITH:                                                                     Training and Awareness Manager

                                        

FUNCTIONS:

The Training Development Manager will serve and support all functions of the training team with primary responsibility for maintaining and refining existing e-learning, leading teams to develop new training resources, and promoting the training resources to ensure access and use.  The manager will help develop the promotional content needed by the communications team to get training and awareness into the hands of new users and grow the organization’s contact lists. The Training Development Manager will plan and implement in-person and online training for stakeholder groups, building engagement and raising awareness about the issues of child and youth sex trafficking. The Training Development Manager will be responsible for implementing the outreach to specifically designated stakeholder groups through personal outreach, relationship building with relevant membership associations, accrediting bodies, and state agencies.  In this role, they will maintain a book of leads and relationships with monthly goals for new and returning trainees.  The manager will also play a role in coordinating and implementing the organization’s annual JuST Conference, attended by 1,000+ anti-trafficking professionals and advocates.

RESPONSIBILITIES:

• Ensure quality and maintain all training resources and products housed in the Online Learning Center.

• Demonstrate knowledge of online learning platforms (e.g. Docebo).

• Project manage development of new resources and e-learning products.

• Support or lead in-person training events.

• Lead development, organization, and hosting of webinars.

• Promote training resources through external communication channels, community engagement, and direct contact.

• Follow up on leads for promotion within designated prospect groups, including schools, legal, medical and multi-disciplinary stakeholders.

• Achieve new name acquisition goals to advance the sustainability of the training and demonstrate reach into a broader group of learners.

• Provide in-person training as needed.

• Other duties as assigned.

QUALIFICATIONS:

• A college degree or a minimum of one year of experience developing and marketing training programs developed for stakeholder groups
• Client facing experience and ability to conduct discussions with clients to survey and build relationships
• Experience with online and in-person training applications
• Experience with managing contractors and vendors
• Committed interest in and capacity for the issues surrounding human trafficking
• Demonstrated project management and event planning skills
• Experience in promoting training content
• Excellent administrative, organizational and time management skills, planning abilities, and attention to detail
• Advanced computer skills
• Strong written and verbal communicator, in person and on the telephone
• Demonstrated experience in multi-tasking, meeting deadlines and goals
• Proven problem-solving skills and capacity to adapt quickly to changing and challenging environments.
• Commitment to teamwork, growth, and transparency
• Flexibility for travel

Our organization’s culture is important to us. Successful candidates will identify easily with a set of character attributes, as listed below:

• A Communicator: You possess strong communication skills and have been told you have good customer service skills; you like people and want to help.
• A Critical Thinker: You have a mind that regularly looks for ways to find efficiencies, innovate, and make improvements where you can.
• Process-Orientated: You’re able to understand, work in, create, and improve processes.
• A Collaborator: You are a team player and relationship builder whose “can-do” attitude inspires others while working together to solve problems to meet organizational needs.
• Someone Who Seeks to Learn: You are eager to listen, study, and learn new things quickly; you are resourceful and are open to regularly accepting and growing from feedback.
• Entrepreneurial: You have proven success working in a fast-paced and changing environment; you are excited to play in a space where you’re adding value to the organization and its mission.

ABOUT SHARED HOPE:

Shared Hope International is dedicated to bringing an end to sex trafficking through our three-pronged approach – prevent, restore, and bring justice.  More information can be found at www.sharedhope.org.

TO APPLY:

Qualified candidates should email to jobs@sharedhope.org:

• Cover letter

• Resume

• A list of three (3) professional references with contact information (name, phone, and email address).

Work location: Washington, DC

Disclaimers:

1. SHI is an “At-will” employer. This job description is provided for informational purposes only and does not form the basis of a contract.
2. This description is intended to provide an overview of the responsibilities and duties of the position.  It is not all-inclusive.  The incumbent in the position will be expected to perform other duties as required.  The responsibilities may change over time.

Salary DOE within competitive nonprofit range based on verified experience.  401K employee match available, health insurance benefit with $100 employee contribution and performance-based salary increases.