Miriam Tiritilli

Miriam Tiritilli is an experienced professional in customer success and sales management, currently serving as a Cisco EA CSM at SHI International Corp. since April 2024. Previously, at Transformyx, LLC from 2014 to March 2024, Miriam excelled as a Customer Success Manager, where significant achievements included establishing a customer experience program, fostering trust and loyalty, and leading efforts to attain Cisco Customer Experience specialization. As an Account Manager at the same company, Miriam was pivotal in generating over $10 million in annual sales by leveraging extensive technical expertise and account management skills. Additional roles included Inside Sales Manager, where day-to-day operations were directed for a sales team, and Inside Sales Executive, focusing on coordinating technical solutions for a diverse client base. Earlier experience also includes a position as Service Contract Specialist at ePlus inc. from September 2013 to October 2014.