Wasima Rashid currently serves as an Inside Account Manager for Global Accounts at SHI International Corp. since July 2022, acting as the main point of contact for customers and facilitating communication between Outside Sales, customers, and internal departments. Responsibilities include providing customer service, generating pricing quotes, managing large customer deals through a CRM tool, and resolving customer concerns. Previous experience includes roles such as Library Assistant at Alfred H. Baumann Free Public Library, Leadership Development Intern at RippleMatch, and Marketing and Production Intern at EVOI Productions. Wasima holds a Bachelor of Business Administration from Seton Hall University and an A.A.S. in Health Services Administration from Berkeley College.