Luke Spray has extensive experience in IT operations and support, currently serving as IT Operations Manager and previously as Service Desk Manager and Senior Service Desk Analyst at Shieldpay since April 2023. Prior to this, Luke held the position of Senior IT Engineer at PrimaryBid from November 2022 to April 2023 and worked as a 3rd Line macOS Engineer at Air IT from October 2021 to November 2022. Luke's career began with foundational roles, including 1st Line Service Desk Engineer where significant support was provided to a rapidly growing client base, and expanded through various positions at The Regenda Group, BDO UK LLP, PROPERGEEKS LIMITED, Digitel Europe Limited, Armstrong, and McDonald's, showcasing a solid progression in IT management and customer support domains.
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