Jamie Mork

Jamie Mork has a diverse work experience in the technology industry. Their most recent role was as the VP of Product & App Support at Shiftkey, where they were responsible for managing product development and supporting the company's applications. Prior to that, Jamie worked at Datasite as the Vice President of Application Support, overseeing global support for all products. They achieved excellent performance metrics and exceeded service level agreements. Before Datasite, Jamie worked at PTC, where they held various management positions in technical support. They successfully optimized staffing, merged teams, and reduced expenses while increasing employee engagement. They also developed and managed a support business unit dedicated to high-priority customers, achieving revenue growth and increased customer satisfaction. Overall, Jamie has a strong background in technical support and product management, consistently driving success and improvement.

Jamie Mork's education history includes a Bachelor of Science in Plant Molecular Biology from the University of Minnesota, obtained in 1994. In 2017, Jamie also pursued Business Administration and Management studies at Carlson Executive Education, University of Minnesota. Jamie later enrolled in Executive Education courses at the University of St. Thomas - Opus College of Business, specializing in the field of Executive Education, starting in 2019. In addition to these formal education programs, Jamie has obtained certifications including a Mini Master of Business Administration from the University of St. Thomas - Opus College of Business in 2019 and ITIL Foundations from Third Sky, Inc. in 2012.