Ted Lin

Ted Lin has a diverse work history, starting with their most recent position as the Innovation Technologies Lead at Shinydocs, which they have held since October 2022. Prior to that, they worked as a Technical Support Specialist at the same company from November 2019 to October 2022.

Before joining Shinydocs, Ted worked as a Technical Customer Service Representative at Delego, a division of EVO Payments, from July 2018 to November 2019.

Ted also served as a Support Manager at Siemens Healthineers from June 2017 to July 2018 and at Medicalis from June 2014 to June 2017.

Earlier in their career, Ted worked as a Technical Coordinator at Rogers Communications from October 2013 to June 2014 and as a Service Lead of BlackBerry Internet Browsing Services and NOC Communications Administrator at Research In Motion from March 2012 to August 2013 and from May 2010 to March 2012, respectively.

Additionally, Ted has experience at organizations such as A.R. Kaufman Y.M.C.A, Medicalis Corporation, Linamar Corporation, and Conestoga College Institute of Technology and Advanced Learning, where they held various roles related to IT support and technician responsibilities.

Overall, Ted Lin has developed a comprehensive skill set in technical support, customer service, innovation technologies, and management throughout their career.

Ted Lin attended Conestoga College from 2006 to 2008, where they obtained a degree in IT Support Services with a specialization in Information Technology. Additionally, they have obtained certifications in ITIL and Kepner Tregoe, although the specific institution and dates are not provided.