Mansi M.

Mansi M. is an experienced professional in customer care and support, currently serving as a Senior Merchant Care Specialist at ShipBob, Inc. since February 2022, following a tenure as a Merchant Care Specialist. Prior experience includes roles as Deputy Manager and Assistant Manager at Satin Creditcare Network Limited from 2017 to 2022, and Customer Resolution Officer at Lenskart.com from 2014 to 2015. Mansi's early career involved working as a Research Analyst at HBJ Capital Services Pvt Ltd. from 2012 to 2014. Mansi holds a B.Tech in Bioinformatics from Amity University, complemented by advanced training in Digital Marketing from the Delhi Institute of Digital Marketing, as well as internships in cytology, preventive oncology, and recombinant DNA technology.