Lance Aquino

Lance Aquino has a strong background in customer success and support roles. Lance began their career in 2017 at Shangri-La Group as a Reservations Sales Agent, where they worked until 2020. In 2020, Lance joined Glofox as a Customer Support Specialist and later became a Senior Customer Support Specialist. Lance then transitioned to Auctane in 2021, where they worked as a Customer Success Specialist. Currently, Lance is working at ShipStation as an Associate Product Manager.

Lance Aquino's education history begins in 2015 when they enrolled at Southern Cross University, where they pursued a Bachelor of Business Administration. Lance completed their degree in 2018. In 2019, Lance obtained a Digital Marketing Certificate from General Assembly.

In 2021, Lance attended Academy Xi and completed the Product Management Foundations Course, which lasted for one week. Later in the same year, Lance also completed a 10-week Product Management Elevate Course at Academy Xi.

In terms of additional certifications, Lance earned several through online platforms. Lance obtained a Learning GraphQL certification from LinkedIn in August 2022. Lance also completed courses on Introduction to Web APIs, Learning REST APIs, and SQL: Data Reporting and Analysis, all through LinkedIn in 2021. Furthermore, Lance obtained a Product Management Elevate certification from Academy Xi in May 2021.

In 2020, Lance acquired certifications in Customer Experience: Journey Mapping and Sheryl Sandberg and Adam Grant on Option B: Building Resilience, both through LinkedIn. Additionally, they obtained certifications in Customer Service: Problem Solving and Troubleshooting and Customer Success, both through LinkedIn in 2020 as well. Lastly, in 2019, Lance received an Inbound Sales certification from HubSpot.