Operations · Full-time · Singapore
Our Journey ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car. Their brainstorming session sparked the concept of a more rewarding way to shop, starting with the idea of earning online Cashback.
From those late-night musings emerged the ShopBack Group, now the leading shopping, rewards, and payments platform in Asia-Pacific. With over 45 million shoppers across 12 markets (and counting!), ShopBack now facilitates more than half a million transactions daily for over 20,000 online and in-store partners.
Fresh off its debut in the European market, ShopBack is on the lookout for thrill-seekers to embark on this exhilarating journey to build The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.
Your Adventure Ahead
Data Analysis and Insights:
Collect, analyze, and interpret data from various sources to support the GM and other business units.
Develop and maintain dashboards and reports that provide real-time insights into key performance indicators (KPIs) and business metrics.
Identify trends, patterns, and anomalies in data to inform strategic and operational decisions.
Collaboration with Business Functions:
Work closely with the GM to understand business objectives and align data initiatives accordingly.
Partner with different departments (e.g., marketing, finance, operations) to provide analytical support and data-driven recommendations.
Assist in setting measurable goals and tracking performance against targets.
Project Management:
Lead end-to-end BI projects, from initial scoping and data collection to analysis, reporting, and implementation.
Define project goals, timelines, and deliverables in collaboration with stakeholders.
Ensure timely and accurate delivery of BI projects, meeting the needs of the business.
Data Governance and Quality:
Establish and enforce data governance policies to ensure data accuracy, consistency, and security.
Monitor data quality and address discrepancies or data-related issues promptly.
Training and Support:
Provide training and support to team members and other stakeholders on using BI tools and interpreting data.
Act as a subject matter expert on data analysis and BI methodologies.
Essentials to Succeed