Business Planning Associate

Operations · Full-time · Singapore

Job description

Our Journey ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car. Their brainstorming session sparked the concept of a more rewarding way to shop, starting with the idea of earning online Cashback.

From those late-night musings emerged the ShopBack Group, now the leading shopping, rewards, and payments platform in Asia-Pacific. With over 45 million shoppers across 12 markets (and counting!), ShopBack now facilitates more than half a million transactions daily for over 20,000 online and in-store partners.

Fresh off its debut in the European market, ShopBack is on the lookout for thrill-seekers to embark on this exhilarating journey to build The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

Warning: Not for the faint-hearted. Possible side effects may include spending more on shopping (but don't worry — you earn Cashback).

Your Adventure Ahead

  • Data Analysis and Insights:

  • Collect, analyze, and interpret data from various sources to support the GM and other business units.

  • Develop and maintain dashboards and reports that provide real-time insights into key performance indicators (KPIs) and business metrics.

  • Identify trends, patterns, and anomalies in data to inform strategic and operational decisions.

  • Collaboration with Business Functions:

  • Work closely with the GM to understand business objectives and align data initiatives accordingly.

  • Partner with different departments (e.g., marketing, finance, operations) to provide analytical support and data-driven recommendations.

  • Assist in setting measurable goals and tracking performance against targets.

  • Project Management:

  • Lead end-to-end BI projects, from initial scoping and data collection to analysis, reporting, and implementation.

  • Define project goals, timelines, and deliverables in collaboration with stakeholders.

  • Ensure timely and accurate delivery of BI projects, meeting the needs of the business.

  • Data Governance and Quality:

  • Establish and enforce data governance policies to ensure data accuracy, consistency, and security.

  • Monitor data quality and address discrepancies or data-related issues promptly.

  • Training and Support:

  • Provide training and support to team members and other stakeholders on using BI tools and interpreting data.

  • Act as a subject matter expert on data analysis and BI methodologies.

Essentials to Succeed

  • Minimum 3 years of experience, preferably in a fast-paced environment.
  • Knowledge of Excel and SQL are a must, Python is preferred
  • Solid analytical skills with an understanding of links to commercial business
  • Highly organized and able to manage multiple projects simultaneously
  • Highly adaptable, self-driven, and motivated individual with the ability to thrive in a fast-paced startup environment
  • Able to communicate (written and verbal) effectively in English to collaborate with cross-function teams regionally