ShopBack

Firdaus Ismail is an experienced professional in training and development, specializing in financial services. With a background at ShopBack, Zenyum, and OCBC Bank, Firdaus has expertise in conducting training programs, managing customer success teams, and implementing process improvements. Firdaus also has a strong foundation in sales and customer service from previous roles at Cotton On Group, Times Publishing Limited, and Aprisin Singapore Pte Ltd. Additionally, Firdaus has a Diploma in Business Informatics from Nanyang Polytechnic and completed National Service in the Singapore Army.

Software Engineer (intern) - Backend

Senior Marketing Manager (online Affiliates)

Senior Creative Designer

Regional Creative Design Lead

Partner Operations Coordinator (casual)

Marketing Associate

Key Account Manager (online Affiliates)

HR Associate

Business Planning Associate

Account Manager (national/enterprise Accounts)

Software Engineer - Backend

Senior Social Media Associate

Senior Online Marketing Associate

Senior Creative Designer (regional)

Performance Marketing Manager

Partnerships Intern

Partner Operations Coordinator

National Partnerships Manager (in-store)

Information Security (intern)

Head Of Social & Digital Marketing

Fp&a Manager

Finance Manager (fp&a)

Engineer Intern (backend) 後端開發實習生

Creative Designer

Brand Solutions Manager

Assistant Finance Manager

Account Manager (shopback Pay - Singapore Accounts)

Account Manager (gift Card/voucher - Australia Accounts)

Account Manager

Online Marketing Associate / Senior Associate

Workplace Experience And Events Associate

Social Media Coordinator

Social Media Content Associate

Senior CRM Associate

CRM Associate

Firdaus Ismail

Lead - SME Growth | Financial Services at ShopBack

Org chart

Manager

Peers

Timeline

Lead - SME Growth | Financial Services