Sharlina Sofia Joehari is a Consumer Ops Automation Executive (Chatbot Specialist) at ShopBack since April 2021. Prior to that, Sharlina Sofia worked at Everise as a Conversational Specialist for the DX department. Sharlina Sofia also worked as a Client Service Associate for Everise before that. Before joining Everise, Sharlina worked at Prudential Services Asia as a Contact Center Executive. Sharlina Sofia also had an internship at Maybank. Sharlina graduated from Universiti Teknologi MARA with a Bachelor of Communication (Hons.) in Interpersonal Communication and previously completed a Diploma in Communication and Media Studies. Sharlina Sofia attended SMJK Perempuan Perak for their secondary education.
April, 2021 - present
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