Shuwen Lin

Shuwen Lin is a senior professional with experience in customer and merchant success roles. At SHOPLINE, Shuwen led initiatives to analyze customer journeys and optimize health scores for new merchants, resulting in a significant increase. In previous roles at Pousheng and AmCham Taipei, Shuwen streamlined reporting processes, collaborated on targeted initiatives, and assisted with event activities. Shuwen holds a Master's degree in Marketing Management and Digital from ESSEC Asia-Pacific and a Bachelor's degree in Business Administration from National Taipei University of Business.