Melanie Downes

Melanie Downes is a Senior Customer Success Manager at Signal AI since October 2021, having previously held positions as Customer Success Manager and Customer Success Executive within the same company. Prior experience includes roles as an Inside Channel Partner at Oxford Instruments, Sales Support Coordinator at Lintec Europe UK, and Service Manager and Operational Support at IBM, where Melanie managed client relationships and operational support. Additionally, Melanie served as a Student Brand Manager at KPMG UK, promoting the company through social media and engaging with university students, and was a Peer Assisted Learner at the University of the West of England, helping fellow students succeed academically. Melanie holds a First Class Business and Law BA (Hons) degree from the University of the West of England.