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Basma Mayoof

Back Office Specialist at Silah Gulf

Basma Mayoof has a total of 6 years of work experience. Basma began their career in 2014 as a Customer Care Representative at Sliah Gulf Company. In this role, they were responsible for resolving customer complaints via phone and email, communicating with customers to verify account information, greeting customers according to company guidelines, and supporting the development and maintenance of customer service standards. Basma also contributed to the company's continuous improvement program. In 2019, Basma joined Silah Gulf as a Back office specialist. No specific end date is provided for this role.

Basma Mayoof attended the University of Bahrain from 2008 to 2013, where they obtained a Bachelor's degree in Business Information Systems. Prior to that, they attended Al Hoora Girls Commercial Secondary School from 2005 to 2008, earning their high school diploma with a focus on Business and Commerce.

In addition to their formal education, Basma has also completed some certifications. In 2015, they obtained an intermediate level certification in Microsoft Excel from the AMA International Training Institute. In 2014, they completed a certification in Talent Management from Horizon. No specific months were provided for when these certifications were obtained.

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