Paola Escobar Duran

Manager Of Customer Success (success | Support | Education) at Simetrik

Paola Escobar Duran has been serving as the Manager of Customer Success at Simetrik since October 2019, with responsibilities encompassing customer success, support, education, and experience management. Previous experience includes a role as an Analista Funcional at TAK COLOMBIA, where project management support in IT solutions was provided, and a position as a Junior Project Manager at Stefanini, focusing on Trade and Treasury Services projects. Paola's career began as an IT Business Analyst at Citi, supporting the project management of Account Services Operations. Additionally, Paola held the role of Administrative Assistant at Técnicos y Distribuciones Automotriz S.A.S., handling various administrative tasks. Paola holds a degree from the Escuela Colombiana de Ingeniería Julio Garavito, attained in 2018.

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Previous companies

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Timeline

  • Manager Of Customer Success (success | Support | Education)

    January, 2023 - present

  • Manager Of Customer Experience

    January, 2022

  • People Manager Cx-cs

    July, 2021

  • Project Manager

    October, 2019