Ana Carolina J.

Customer Success Manager Latam at SimilarWeb

Ana Carolina J. has a diverse work experience, starting with their current position as a Customer Success Manager LATAM at Similarweb since 2023. Prior to that, they worked as a Senior Customer Insights at Ipsos starting in 2021. From 2017 to 2019, they were a Customer Success Manager (Latam) at IMS Internet Media Services, where they ensured customer satisfaction and coordinated with internal departments for successful campaign execution. Before that, they were an International Customer Success Manager at Socialbakers from 2015 to 2017. From 2013 to 2015, they worked as a Project Manager at E.life, and from 2012 to 2013, they served as an Account Manager at RIOT, where they conducted market research, analyzed client actions, and managed teams. Ana Carolina started their career as a Jr. Account Manager at Nielsen from 2010 to 2012. Finally, they had an internship at ESPM Escola Superior de Propaganda e Marketing from 2009 to 2010.

Ana Carolina J. completed their Bachelor's degree in Marketing from ESPM Escola Superior de Propaganda e Marketing in 2011. Ana Carolina then pursued a Master of Business Administration (MBA) in Marketing from FGV - Fundação Getulio Vargas, graduating in 2015.

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Timeline

  • Customer Success Manager Latam

    June, 2023 - present