Ilana Zaolianov

Customer Success Manager at SimilarWeb

Ilana Zaolianov has a diverse work experience spanning multiple industries. Ilana most recently worked at Similarweb, starting in 2021. In their role as an Account Manager, they were responsible for managing client accounts and ensuring their satisfaction. Prior to this, they held the position of Market Intelligence Consultant, DACH Enterprise & Strategic Accounts, where they provided in-depth digital data and insights to businesses, publishers, marketers, and analysts. Ilana also worked as a Market Intelligence Consultant, DACH, where they helped clients benchmark their performance and increase website traffic.

Before joining Similarweb, Ilana worked at Entain from 2018 to 2021. Ilana began as a Customer Support Specialist and then moved on to become a Customer Success Consultant. In these roles, they provided support and assistance to customers, ensuring their satisfaction and success.

Ilana Zaolianov also has military experience, having served in the Israel Defense Forces as a Sergeant First Class in Combat Artillery. During their service, they became a certified sharpshooter.

Additionally, they worked briefly at Mamash Productions Group as an Assistant Project Manager in 2014.

Overall, Ilana Zaolianov has demonstrated their ability to adapt and excel in various roles, showcasing their skills in account management, market intelligence, customer support, and project management.

Ilana Zaolianov completed their education at Reichman University from 2018 to 2021, where they earned a Bachelor of Arts (BA) degree in Interactive Communications and Cluster in Entrepreneurship. Prior to that, they attended the Higher Graphical Federal Education and Research Institute from 2010 to 2015, obtaining a Diploma of Education in Graphic and Communication Design. In addition to their formal education, Ilana also holds certifications in Agile Testing, Excel Essential Training (Office 365/Microsoft 365), Google Analytics Quick Start, and Python for Students, which were obtained through LinkedIn in 2021.

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Timeline

  • Customer Success Manager

    April 1, 2024 - present

  • Account Manager

    December, 2022

  • Market Intelligence Consultant DACH Enterprise Strategic Accounts

    January, 2022

  • Market Intelligence Consultant DACH

    June, 2021