The Customer Service and Operations team at Singapore Airlines is responsible for ensuring a seamless and exceptional experience for passengers. This includes overseeing in-flight services provided by flight attendants and cabin crew, managing the quality of ground services, handling customer inquiries and issues, and ensuring efficient cargo operations. The team works collaboratively to maintain high standards of service excellence and operational efficiency, contributing to the airline's overall reputation and customer satisfaction.
Abel Li
Manager Quality (operations)
Aldrin Arumugam
Manager Global Baggage Operati...
Cecilia Lim
Flight Attendant
Darryl Chua
Manager Surabaya
Felicia Tan
Manager Cargo Singapore
Gopala Subramaniam
Vp/head Of Operations
Jac Guo
Flight Attendant
Jerrold Ong
Senior Executive Customer Affa...
Jingkai W.
VP Customer Contact Services
Kelvin Aizawa
Customer Affairs Manager
Marvin Tan
Senior Vice President, Custome...
Michael Schmitt
Customer Services Manager
Rebecca Wong
Manager, Ground Experience Dev...
Regina Lee
Cabin Crew
Sakshi Tyagi
Flight Attendant
Srajudheen Parakkal
Station Duty Manager
Tan Pee Teck
Senior Vice President, Cabin C...
Tuan Pham
Duty Manager
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