Muhamad Kamal Fauzi

Customer Success Manager at Sirka

Muhamad Kamal Fauzi has a diverse work experience spanning different industries and roles. Muhamad Kamal most recently worked at SIRKA as a Business Manager starting in August 2021. Prior to that, they were employed at Telkom Indonesia, where they served as a Digital Business Governance Analysis from August 2020 to August 2021. Before that, they worked at Evermos, initially as a Team Leader Sales Partnership from April 2019 to September 2019, then as a Sales Supervisor from September 2019 to December 2019, and finally as an Assistant Sales Manager from December 2019 to July 2020.

Muhamad also gained experience at Bukalapak as a Customer Satisfaction Management Online to Offline (O2O) from September 2018 to April 2019. Muhamad Kamal started their entrepreneurial journey as the Founder & CEO of TOLONGIN, a food and goods delivery service. Muhamad Kamal led a team of 96 people and managed partnerships with 60 restaurants and food stalls in Jatinangor, Kabupaten Sumedang. Muhamad also organized regular social activities.

Earlier in their career, Muhamad worked at BEM FISIP UNPAD as the Head of Internal Relations Division in 2014 and at HIMA IP UNPAD as the Head of Social Division from July 2013 to July 2014. Muhamad's work experience showcases their strong leadership skills, business acumen, and ability to excel in various roles.

Muhamad Kamal Fauzi earned their Sarjana degree in Ilmu Pemerintahan from Universitas Padjadjaran, where they studied from 2012 to 2017. In addition to their formal education, they have obtained several certifications. In August 2018, they completed a certification in Digital Marketing from lingkaran. Muhamad Kamal also obtained the certification of Certified Risk Professional from Badan Nasional Sertifikasi Profesi in July 2021. Furthermore, they completed a certification in Learn Risk Analysis, Evaluation & Assessment - From A to Z from Udemy in December 2020. Muhamad Kamal also completed a course in Effective Business Communication from PPM Manajemen in November 2020. Lastly, they took a Sales Training course on Practical Sales Techniques from Udemy in October 2019.

Links

Previous companies

Telekomunikasi Indonesia logo
Evermos logo

Timeline

  • Customer Success Manager

    August, 2021 - present