Steph Heyden

Steph Heyden is currently serving as Customer Success Operations Manager and previously as Customer Success Manager at Sitecore since May 2021. Prior to this role, Steph held several positions at Integrate from April 2019 to May 2021, including Customer Success Manager, Associate Customer Success Manager, and Onboarding Manager. At Integrate, the focus was on unifying demand marketing channels to drive revenue for clients such as Dell and Microsoft. Steph also worked as a Freelance Customer Success Manager at Thrift+ for a brief period in early 2019, enhancing customer experience through support and loyalty programs. From July 2017 to January 2019, Steph managed communications and fundraising at the Humanitarian Aid Relief Trust, successfully leading campaigns that generated significant funds. Earlier experience includes a role as Charity Marketing & Programme Manager at Localgiving and as a Sales and Marketing Assistant at Reward-it Ltd. Steph holds a Bachelor's Degree in Anthropology from the University of Sussex, obtained in 2012.