Zachery Roberson

Client Engagement Manager at SiteZeus

Zachery Roberson has been working in the professional field since 2013. Zachery began their career at Datastat as an Interviewer. In 2015, they joined Saint Leo University as a Data Analyst. In 2019, they took on the role of Enrollment Analyst at Saint Leo University, where they were responsible for transforming large data sets into actionable information for reporting purposes. In 2020, they joined SiteZeus as a Client Engagement Manager and Client Support Analyst. In this role, they were responsible for delivering first-class customer support, on proprietary location intelligence cloud-based software, ensuring retention and client satisfaction. Zachery also conducted scheduled and ad-hoc training sessions as well as created product documentation to improve the client's knowledge for the successful use of the software.

Zachery Roberson's education history includes a Bachelor's degree in Political Science and Government from Saint Leo University, which they obtained between 2015 and 2019. Prior to that, they attended Washtenaw Community College from 2012 to 2014, studying General Studies. Zachery also attended Ypsilanti Newtech between 2010 and 2014, though the field of study is not specified. Additionally, Roberson has obtained five certifications from LinkedIn in 2021, including Learning Power BI Service for Consumers, Power BI Dataflows Essential Training, Power BI Top Skills, Project Online Reporting with Power BI, and Using Power BI with Excel.

Links

Timeline

  • Client Engagement Manager

    April, 2021 - present

  • Client Support Analyst

    March, 2020