Operations · Full-time · Piedmont, Italy
At Skale our mission is simple: help SaaS brands make SEO the #1 revenue-driving channel. We’re a passionate performance SEO agency, with the goal to help SaaS companies grow their SEO efforts into a recognisable source of new business.
We have an opportunity for an experienced Project Manager to join our growing multicultural, performance-driven team of SaaS growth marketers! If you’re obsessed with organisation, love chatting to clients, and thrive on meeting deadlines, then this role might be the one for you!
Responsibilities:
Manage multiple projects at the same time
Run client calls and ensure all the key information discussed is acted upon after. Give clients project status updates confidently over Zoom.
Run call debriefings where appropriate with the internal team, and send clients the key actions post-call over Slack or email.
Send completed work to clients over Slack or email
Answer client questions promptly on Slack or email related to the project (non-technical)
Ensure each project stays on budget each month. For example moving around tasks in order to do so when scope changes.
Map out project roadmaps effectively in Clickup, and check the plans being made by the team fit within the project’s budget.
Ensure projects are resourced effectively by mapping out projects against available resources. Help deal with workload clashes.
Ensure all the key docs and info for each project are available, up-to-date, and organised
Hold clients accountable on deliverables for our team to succeed by executing and maintaining follow up checklists
Run regular project check-ins ensuring scope has not increased, things are on track, and help unblock any blockers.
Upload data & project info to internal tools
Partner with all our teams: SEO, Content, Tech, and Off-Page.
Ensure project SLAs are being met daily, weekly and monthly
Ensure everything is working like clockwork and a well-oiled machine.
Follow ways of working and assist operations and PMO with improving SOPs
About you:
You have at least 3 years of experience being a project manager in an agency with account management experience
Experience communicating with clients over Zoom and email
Experience working remotely
Experience working in digital marketing, ideally SEO
You have experience managing multiple complex projects and working across multiple stakeholders
You’re super proactive
You are obsessed with keeping everything organised to the final detail
You’ve used tools like Asana or Clickup before
What we offer:
🖥️ Remote & flexible working. This is a full-time position, working Monday to Friday.
🏝 34 days paid annual leave (plus 25th December & January 1st)
💆 €150 euros monthly wellbeing budget (e.g. spend on co-work, gym, spa session, healthy food)
🎯 Regular online team buildings
📖 A strong culture of innovation & learning - access to various courses
💻 €500 set-up budget to enhance your workspace
🌳 We have partnered with Regreeneras part of our CSR strategy - it feels good to give something back!
Applying for the role:
We are an equal opportunity employer. We encourage applications from everyone, and we do not discriminate based on background, national origin, race, colour, age, religion, sex, gender, disability, veteran, family or parental status, or neuro-diversity status.If you require any reasonable adjustments to be made throughout the application/interview process, please let us know.