Chris Eigbrett

Director, Service Delivery at Skytap

Chris Eigbrett has an extensive work experience in the IT industry. Chris is currently working as the Director of Service Delivery at Skytap since October 2021. Prior to this, they served as the Information Technology Service Delivery Manager at Red Box from August 2019 to September 2021. In this role, Chris managed a global team of engineers and service delivery managers, fostering a teaming culture and promoting personal growth. Chris also partnered with the Technical Services Manager to provide work management direction to engineers.

Before joining Red Box, Chris worked at MSDS to GHS Compliance as an EHS Specialist (Business Owner) from August 2017 to August 2019. Chris'sresponsibilities included managing client data accessibility via Amazon AWS services and providing various compliance services such as GHS Compliant MSDS/SDS & Label Authoring and GHS Process Training.

Chris has a long history at IBM, where they held multiple roles. From March 2011 to August 2017, they worked as a Delivery Project Executive and Service Delivery Manager, responsible for meeting SLAs/KPIs by managing IT resources. Chris also owned and managed client relationships. Prior to this, they served as an iSeries System Administrator from September 2005 to March 2011 and as an iSeries Operations Analyst/Team Lead from March 1998 to September 2005.

Overall, Chris Eigbrett's work experience showcases their expertise in service delivery, team management, compliance services, and client relationship management.

Chris Eigbrett, ITIL, obtained an Associate of Arts and Sciences (AAS) degree in Management of Information Systems from the Rochester Institute of Technology in 2005. Prior to that, Chris attended SUNY Brockport from 1995 to 1998, studying Computer Science. In addition to their education, Chris has obtained various certifications including IT Information Library Foundations Certification (ITIL), ITIL 4 Foundation, and certifications in blockchain, accounting, ITIL 3 Foundation, thought leadership, cloud security considerations for the healthcare industry, and Scrum basics.

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Timeline

  • Director, Service Delivery

    October, 2021 - present

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