KC

Kiran C.

Experience Strategist L Strategic Service Design Lead at Slalom

Kiran C. is an experienced professional in experience strategy and service design, currently serving as an Experience Strategist and Strategic Service Design Lead at Slalom since October 2022, with a focus on industries such as healthcare, renewable energy, transportation, and travel & tourism. Prior to this role, Kiran held various positions at Publicis Sapient from June 2011 to October 2022, culminating in a leadership role in customer experience and innovation strategizing across multiple sectors including travel, hospitality, and healthcare. Kiran’s expertise extends to strategic foresight, highlighted by a research project with the Seattle Public Library, and includes substantial experience in design management from earlier roles at Sapient and freelance work. Kiran holds multiple degrees, including a Grad Certificate and a Master of Science in Strategic Foresight from the University of Houston, as well as an MFA in Graphic Design from Boston University. Current education pursuits include an Executive Education program in Digital Transformation at Harvard Kennedy School.

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