Michelle (HoKyung) Chiu

Michelle (HoKyung) Chiu has a diverse work experience in various roles and industries. Michelle (HoKyung) currently serves as the Chief Customer Officer at Smalls since December 2022. Prior to this, Michelle worked as a Strategic Advisor & Consultant, Executive Coach at MC Consulting & Advisory from September 2019. Michelle (HoKyung) also held multiple roles at Bümobrain, including Executive Coach and Advisor, Interim Product Manager, and Interim Head of Operations and Growth. Michelle has also worked as a Business Development & Operations Advisor at Haven Namai and as a CX Strategy & Operations Consultant at Measured(YC W21). Michelle (HoKyung) served as an Advisor at Tango and as the Interim COO at Hungry House. Michelle has also worked as a CX Strategy & Operations Consultant at The Farmer's Dog and as an Executive Business Consultant at Chorus and Kitchen to Kitchen.

Michelle (HoKyung) Chiu has a Bachelor of Arts degree in East Asian Studies from Bryn Mawr College. Michelle (HoKyung) also holds a Digital Media Marketing Professional Certification from New York University's School of Continuing and Professional Studies (SCPS).