The Customer Success and Support team at Smarsh ensures that clients effectively utilize and derive value from Smarsh's SaaS offerings. This team is responsible for onboarding and training customers, managing ongoing customer relationships, and providing technical support to address any issues. By offering strategic guidance and professional services, they aim to achieve high customer satisfaction, loyalty, and successful implementations across all customer accounts.
Alexandra Maddux
Manager, Field Enablement & GT...
Alexi Tsonopoulos
Senior Director, Customer Succ...
Anastasia Rojeski
Customer Data Services Lead
Brandon Little
Manager, Professional Services
Erin Thein
Sr Manager, Technical Support
Jason A.
Customer Data Services Lead
Kunal A.
Senior Manager Workplace Servi...
Megha Maheshwari
Vice President ,customer Succe...
Rich Bigelow
Manager, Migrations Delivery