Emerson Cunningham

Emerson Cunningham is a Global Utility IT Training Leader at Smart Energy Water, bringing expertise in instructional design and adult learning processes to educate utility company experts worldwide. Previously, Emerson served as a Senior Training Instructor at Georgia Power Company, focusing on adult education processes related to outage management, utility functions, and rate theory. Emerson also held the role of Principal Corporate Communications Strategist at American Electric Power, where strategic crisis planning and communication plans were developed for a variety of emergency scenarios. In addition, Emerson has experience as a Senior Customer Care Analyst, leading the creation of a modern Social Media Center in the utility industry.