Louise Gourlay

Louise Gourlay is a Team Manager at SMS plc since November 2022, overseeing MEM gas data management in the energy industry, with responsibilities including data validation and exception management for RGMA data flows. Prior to this role, Louise served as a Customer Services Team Manager at Teleperformance from November 2018 to October 2022, where responsibilities included directing the implementation of the DSAR line of business within the VWFS campaign and managing compliance with ICO and FCA regulatory guidelines. Louise is currently pursuing a Bachelor of Science in Forensic Psychology at The Open University, with studies commencing in August 2021.