Vladimir Tsvetkov has extensive experience in customer and technical support roles spanning several years. Currently serving as Customer Support Lead at Smule, Inc. since June 2019, previous positions at the same company include Senior Customer Support Specialist and Customer Support Specialist. Prior to Smule, Tsvetkov worked as a Technical Support Specialist at MochaHost from September 2017 to June 2019, where responsibilities included training international clients on product usage and assisting with website creation and billing inquiries. Early career experience includes roles as Shift Supervisor and Barista at Marinopoulos Coffee Company S.A / Starbucks Greece from August 2014 to September 2016. Tsvetkov holds a Middle School Diploma in Computer Hardware Technology from PHECT "prof Asen Zlatarov," earned in May 2013.
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