Corey Reid is an experienced professional in operations and customer success management, currently serving as the Assistant Store Manager of Operations at West Elm since April 2024. Previously, Corey held the position of Team Lead Manager at Crate and Barrel from December 2023 to April 2024 and managed customer success programs as a Program Manager at Snap! Mobile from August 2022 to December 2023, leading a team of 20 customer success managers. Additional roles include Member Success Manager at FORME, Operations Manager at Colectivo Coffee, and General Manager at Starbucks, alongside a significant career in the US Navy as a Hospital Corpsman. Corey holds a Bachelor of Science in Business Administration and Management and is pursuing a Master of Science in Marriage and Family Therapy/Counseling, building a strong foundation for expertise in both operational management and psychological counseling.
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