Melissa Higgins

Melissa Higgins has over 30 years of experience in the telecommunications industry. Melissa started their career at AT&T/Lucent Technologies as an Account Executive, where they provided communication solutions to SMB and enterprise businesses. Melissa then joined Qwest Communications as a Channel Manager, where they opened the IP Reseller Channel in the St. Louis market and targeted software developers and data consulting firms. Later, Melissa worked at Inter-Tel Technologies as a Sales Manager/General Manager, managing a team and overseeing sales. Melissa then moved to Mitel, where they held various roles including Regional General Manager and Area Director, focusing on sales, revenue growth, and customer satisfaction. Since 2011, Melissa has worked at SOCKET as the Director of Sales, managing sales teams and serving customers in Missouri and surrounding states.

Melissa Higgins earned their Bachelor of Science in Journalism (BSJ) from The University of Kansas from 1985 to 1989. During the same period, they also pursued a degree in Broadcast Sales at the University of Kansas.