María Alejandra Balzano Pimás

María Alejandra Balzano Pimás is a seasoned IT professional with extensive experience in business process management, CRM, and data migration across various sectors. Since July 2000, María has served as a CRM Functional Consultant at Sofre Digital SA, providing services to Claro Argentina utilizing the CloudBlue platform. Previous roles include Data Migration Analyst at Telecom Argentina, Senior Business Process Management Consultant at Banco Supervielle focusing on SME processes using IBM BPM and Scrum, and multiple consultancy positions with notable banks such as Banco Macro and Banco Santander Argentina. María's expertise encompasses project leadership, requirements analysis, and business process documentation, supported by a strong educational foundation in Information Systems and ongoing professional development with Salesforce.