Mark Shade has a strong background in software and project management. Mark began their career in 1984 as an Air Rescue - Mobility Extraction Specialist in the United States Air Force, where they underwent extensive training in a variety of areas. Mark then worked as a Database Administrator at Reliant Energy from 1990 to 1992, where they were responsible for software design and worked with various databases. From 1992 to 1997, Mark served as a Professional Services - Project Manager/Technical Lead at SAGA, where they designed software utilizing ADABAS/Natural for clients such as FEDEX and Morgan Stanley. In 1997, they joined Software AG as a Principal Technical Support Analyst, providing technical support for complex system level software products. Mark also worked as a Project Manager/Sr. Consultant in Software AG's Professional Services division from 1997 to 2000, delivering consulting project activities. Overall, Mark Shade has a broad range of experience in software, project management, and technical support.
Mark Shade attended Miamisburg High School, although the specific dates are unknown. In 1986, they enrolled at Southern Illinois University and completed a Bachelor's degree in Industrial Engineering in 1988. Following this, they pursued a Master's degree in Computer Systems Engineering at Louisiana State University, from 1988 to 1990. Mark Shade also has a certification titled "SoftwareAG Premium Support Certified," although details about the institution and date of attainment are unavailable.
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