Joost V.

Joost V. has extensive experience in the field of Agile proposition and service design. Joost has worked for various companies, including Software Improvement Group (SIG), Bramacoaching, de Volksbank, INTO, Tele2, Ziggo, and KPN.

At SIG, Joost served as the Agile Proposition/Service design lead and facilitator, focusing on enabling the company to grow using Agile methodologies and maximizing value in an immature but promising market.

During their time at Bramacoaching, Joost worked as an Agile Proposition/Service design coach, facilitator, and trainer. Joost coached teams on Agile proposition development and trained individuals on time management.

At de Volksbank, Joost worked as an Agile proposition developer, facilitator, and coach. Joost was responsible for enabling teams to develop new propositions from scratch and grow them from MVP to Scale up. Joost had full CX responsibility and played a crucial role in setting priorities, removing impediments, and enhancing experiments and customer feedback loops.

At INTO, Joost served as the Sr Proposition lead cloud services, where they were responsible for INTO's cloud proposition and marketing in the Dutch SME market. Joost developed overall proposition strategy, customer value segmentation, and INTO's digital transformation method.

During their time at Tele2, Joost led the complete overhaul of the TV, internet, and telephony proposition in the Dutch consumer market. Joost successfully turned around customer base decline into growth.

At Ziggo, Joost managed the TV, internet, and telephony proposition strategy in the Dutch consumer market. Joost realized acquisition targets and spearheaded new proposition launches, such as interactive TV and 100 mbit. Joost also conducted customer insights research and received awards for the best Internet provider.

Before joining the companies mentioned above, Joost had experience as a self-employed interim marketing consultant and worked for companies like De Informatiegroep and Essent.

Overall, Joost V. has a wealth of experience in Agile proposition and service design, as well as marketing and sales. Joost has a proven track record of driving business growth and delivering results.

Joost V. has a diverse education history spanning several decades. Joost obtained a Master's degree in Industrial Engineering and Management Science from Eindhoven University of Technology in 2000. Additionally, in 1998, they completed a module in Strategic Management at Purdue University Daniels School of Business.

In recent years, Joost has focused on professional development and acquiring specialized skills. Joost attended the Growth Tribe in 2022 to pursue a degree in Digital Marketing. Prior to that, in 2021, they completed a module in Professioneel Teamcoach at Teamchange and obtained certifications in Leading Safe 5.1 from Prowareness Agile Academy.

In the same year, Joost also received certifications in Professional Scrum Product Owner (PSPO I) and Professional Scrum Master (PSM I) from Prowareness Agile Academy, which focused on the agile way of working.

Joost has also pursued personal coaching and counseling. In 2020, they completed a program on Transformational Presence for Leaders and Coaches at Het Eerste Huis, and in 2019, they obtained a Post HBO NOBCO Certified Professional Career and Personal Coach degree from the Balansgroep.

Furthermore, Joost has attended various workshops and gained additional certifications. Joost obtained a Jira Fundamentals Badge from Atlassian in 2022 and a Digital Marketing certification from Growth Tribe in the same year. In 2021, they acquired a certification in Leading Safe 5.1 from Prowareness Agile Academy, and in 2019, they completed Design Thinking workshops at Design Thinkers Academy Amsterdam.

Overall, Joost V. has a well-rounded education history with a focus on industrial engineering, management science, agile methodologies, coaching, and personal development.