Carla Scott

Carla Scott is a seasoned professional with extensive experience in customer success management, operational leadership, and project management across various sectors, primarily focusing on healthcare and telecommunications. Currently serving as Sr Customer Success Manager at Solutionreach, Inc., Carla excels in managing SaaS enterprise customer accounts, enhancing patient engagement, and optimizing communication strategies. Previous roles include Customer Success Manager at Hillrom, where Carla prioritized account management and data analytics to improve healthcare relationships, and Operations Lead at BlueFlower, driving business development and marketing for wellness products. With foundational expertise gained as Division Senior IT Project Manager at HCA IT&S and various leadership positions in telecommunications, including Director roles at Sprint Nextel and Velocita, Carla's educational background includes a Master's in Leadership/Business from National Louis University and training at Northwestern University's Kellogg School of Management.