Luis Villaverde

Luis Villaverde has worked in various Information Technology (IT) roles since 2016. In 2021, they began working at Sonatafy Technology | Nearshore Software Development as an Information Technology Help Desk Support, where they provide technical support and training to end-users, reads technical boards/websites, confers with users, and conducts computer diagnostics. Luis also creates and updates knowledge documentation. From 2017 to 2021, they worked at Coppel SA de CV as an IT Support Specialist, where they provided assistance and technical support directly or remotely to the user in the diagnosis, maintenance and repairs of computer equipment and systems, maintained adequate and accurate user equipment inventory, and documented and maintained processes, best practices, knowledge base and training materials. From 2016 to 2017, they worked at ATTORNEY'S OFFICE OF BAJA CALIFORNIA as an IT Support Specialist, where they installed hardware and software systems, supported all building needs including printers, copiers, meetings, etc., and troubleshot software and hardware to maintain performance and systems.

Luis Villaverde obtained a Bachelor's degree in Computer Systems Networking and Telecommunications from the Universidad Autónoma de Baja California between 2012 and 2016.