Ron Girn

Director Customer Support at Sophos

Ron Girn has over 15 years of work experience in customer support and technical management roles. Ron currently works at Sophos as the Director of Customer Support, a position they have held since July 2021. Prior to this, they served as the Senior Technical Support Manager at Sophos from 2019 to July 2021 and as the Technical Support Manager from 2017 to 2019. Ron also worked as a Team Lead for Technical Account Managers at Sophos from 2016 to 2017.

Before joining Sophos, Ron worked at McKesson Health IT as a Technical Account Manager from 2014 to 2016 and as a Remote Systems Administrator from 2011 to 2014. Ron also worked at Top Producer Systems as a Supervisor in Technical Support from 2006 to 2010 and at Radiant Communications as an Inside Sales Coordinator from 2004 to 2005 and as a Technical Support Engineer from 2003 to 2004.

Ron Girn attended the British Columbia Institute of Technology from 2000 to 2003, where they obtained a degree in Computer Systems Technology with a focus on Computer Science.

Links

Timeline

  • Director Customer Support

    July, 2021 - present

  • Senior Technical Support Manager

    2019

  • Technical Support Manager

    July, 2017

  • Team Lead - Technical Account Managers

    January, 2016

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