Ian Mohammed

Ian Mohammed is an experienced IT professional with a focus on technical support and system administration. Currently serving as a Deskside Support Analyst at Soroc Technology since August 2016, Ian has developed expertise in providing Level 1 and 2 technical support, managing hardware and software installations, and ensuring system security and integrity. Previous roles include Technical Support Analyst at Randstad Canada, where responsibilities encompassed user support and infrastructure management, and Tier 2 Technical Support at Maple Leaf Foods Inc. Additionally, Ian's background includes IT Helpdesk experience at Operation Springboard, with a solid foundation in customer service from earlier positions at Walmart and Insta-Rent. Ian holds a degree in Computer Systems and Networking Technology and a diploma in Computer Systems and Networking Technician from Centennial College.