SoundThinking, Inc. (Nasdaq: SSTI) is a leading public safety technology company that combines transformative solutions and strategic advisory services for law enforcement and civic leadership. We are trusted by more than 250 customers and 2,000 agencies to drive more efficient, effective, and equitable public safety outcomes, making communities healthier. Our SafetySmart™ platform includes ShotSpotter®, the leading acoustic gunshot detection system, CrimeTracer™, the foremost law enforcement search engine, CaseBuilder™, a one-stop investigation management system, and ResourceRouter™, software that directs patrol and community anti-violence resources to help maximize their impact. SoundThinking has been designated a Great Place to Work® Company.


Law Enforcement

SoundThinking (formerly ShotSpotter)

Ralph Clark

David Halliday

Tom Chittum

Sam Klepper

Larry S. Jackson

Gregg Makuch

Erin Edwards

Anne Mueller

Alan R. Stewart

The Customer Success team at SoundThinking is dedicated to ensuring that clients effectively implement and maximize the benefits of the company’s public safety technology solutions. This team works closely with customers to provide ongoing support, training, and strategic guidance, helping to foster efficient, impactful, and equitable public safety outcomes. Their expertise spans across product implementation, user training, technical support, and continuous program optimization, ensuring a high level of customer satisfaction and success.

Customer Success

Leadership Team

Engineering Team

Customer Success

About

Team members

Other teams at SoundThinking (formerly ShotSpotter)

Leadership Team

Engineering Team