Charlie Knust

Charlie Knust has a diverse work experience in the technology sector, having worked at various companies over the years. Charlie most recently served as the Vice President of Support and Training at SoundThinking (formerly ShotSpotter) since April 2023. Prior to this, they were the Senior Director of Customer Support at the same company from September 2021 to April 2023.

Before joining SoundThinking, Charlie worked at CentralSquare Technologies as the Principal Solutions Architect from November 2020 to September 2021. Charlie also held the position of Senior Manager of Implementation Services at the company from October 2018 to November 2020.

Charlie's earlier experience includes roles at TriTech Software Systems, where they served as the Director of Implementation Services from October 2016 to October 2018, Implementation Services Manager from September 2014 to October 2016, and Solutions Strategist from July 2012 to September 2014.

Charlie began their career at North County Dispatch JPA, where they worked as a Fire/EMS Dispatcher from May 1997 to June 2001. Charlie then became an IT Applications Specialist from July 2001 to June 2005 and later took on the role of Communications Manager from July 2005 to July 2012.

Charlie Knust's work experience demonstrates their expertise in customer support, implementation services, and solutions architecture within the technology industry.

During the years 1991 to 1997, Charlie Knust attended Palomar College and obtained three Associate of Arts degrees. The degrees include Emergency Medical Technology/Technician (EMT Paramedic), Fire Science/Fire-fighting, and General Studies. In addition, Charlie Knust has a certification in Emergency Number Professional (ENP) from NENA: The 9-1-1 Association, although the specific month and year of obtaining the certification is not provided.