Tia Mefford has extensive experience in customer service and management roles across various industries. Currently serving as a UI Examiner for the South Carolina Department of Employment and Workforce since August 2016, Tia previously worked as a Customer Service Advocate at Verizon and as a Customer Service Agent at Sykes, specializing in issue resolution and customer satisfaction. Other notable positions include Service Area Manager at BI-LO, Assistant Manager at Zaxby's, and Manager at Spelly's Bar & Grille, where Tia was responsible for training employees and ensuring excellent service delivery. Tia's educational background includes a Master of Business Administration with a focus on Human Resources Management from Saint Leo University, a Bachelor of Arts in Business Administration, and an Associate of Science in Science, demonstrating a strong foundation in business principles and human resource management.