Elisa Richard is a seasoned professional in CRM and customer engagement, currently serving as Senior Manager of CRM at Southeastern Grocers since July 2023. Previously, Elisa worked as an Email Marketing Specialist at Florida Virtual School, where strategic management of CRM and direct channel communications was executed. Elisa's extensive experience at The Walt Disney Company includes roles from CRM Professional Intern to Manager 3 in Customer Engagement Messaging, where leadership in marketing strategy and team mentorship was provided. Elisa holds dual undergraduate degrees in Business Management and Marketing from Macaulay Honors College and the College of Staten Island.
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