Marcin Bogusz

Customer Success Manager at spaceOS

Marcin Bogusz has a diverse work experience. Marcin currently works as a Customer Success Manager at spaceOS. Before that, they were a Senior Customer Experience Specialist at ZnanyLekarz Sp. z o.o. from June 2021 to May 2022. Prior to that, Marcin worked at Accor for several roles, including Customer Manager for Eastern Europe / Area Guest Experience Manager from February 2017 to January 2021, Welcome Desk at Mercure Kraków Old Town from September 2016 to February 2017, and Front Office Receptionist at Novotel Kraków City West from November 2015 to September 2016. Additionally, Marcin also worked as a Logistics Team member at the 2011 European Table Tennis Championships in October 2011.

Marcin Bogusz completed their education in the field of tourism and recreation, with a focus on spa and wellness. Marcin obtained a Bachelor's degree from Akademia Wychowania Fizycznego i Sportu im. Jędrzeja Śniadeckiego w Gdańsku from 2010 to 2013. Following this, they pursued a Master's degree in Spa Tourism from AGH University of Krakow, which they completed from 2013 to 2015.

In addition to their formal education, Marcin Bogusz has also obtained several certifications. Marcin received certifications in areas such as building customer loyalty, delivering bad news to a customer, goal setting (objectives and key results), retail sales management, employee motivation, and Facebook for business. These certifications were acquired from institutions such as LinkedIn and Socjomania, with the most recent certification obtained in May 2022.

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Previous companies

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Timeline

  • Customer Success Manager

    July, 2022 - present