Mélanie O'Donovan

Mélanie O'Donovan has a diverse work experience spanning multiple roles and industries. Mélanie is currently the Chief Operating Officer at spaceOS, where they have been since October 2022. Prior to this, they held the position of VP of Customer Experience at spaceOS from October 2021 to October 2022. Before joining spaceOS, Mélanie worked at Slack as a Customer Experience Manager from September 2018 to July 2021. Mélanie also has experience at Salesforce as a Critical Incident Manager from March 2017 to August 2018. Mélanie's earlier experience includes roles at SolarWinds as a Global Support Operations Manager, Project Manager Technical Support, and Technical Support Engineer Tier II from 2010 to 2016. Mélanie worked as a System and Network Administrator at Diamond Integrated Services from November 2007 to March 2010. Prior to that, Mélanie was a Captiva Technical Support Engineer at EMC from May 2007 to October 2007. Mélanie began their career at Ferrero, where they held the positions of Purchasing and Artwork Manager from October 2005 to April 2007, and System and Network Administrator from March 2003 to October 2005.

Mélanie O'Donovan completed their education at Munster Technological University from 2001 to 2004. During this time, they earned a Bachelor of Science degree in Software Development and Computer Networking, with a focus on IT. Prior to that, from 1999 to 2000, they attended Cork College of Commerce, where they pursued a degree in NVC Computer Applications and Office Administration, specializing in IT in Business.

In addition to their formal education, Mélanie O'Donovan has obtained several certifications. In June 2017, they became a Salesforce Certified Administrator through Salesforce. Mélanie also completed the Dale Carnegie certification program in October 2016. Furthermore, Mélanie holds a Prince II certification, though no information regarding the institution or the specific time of acquisition is provided. Lastly, they are a SolarWinds Certified Professional, although details regarding the institution or the completion date are not specified.