Vivek Shah

Vivek Shah is a seasoned professional with extensive experience in customer insights, marketing, and product management across various industries. Currently serving as Manager of Customer Insights at Shoppers Drug Mart Specialty Health Network since September 2019, Vivek previously held roles such as Senior Analyst in Business Intelligence and Insights. Prior experience includes positions at Rogers Communications as a Post Sales Support Consultant and a Deputy General Manager at Tata Teleservices Ltd, where Vivek developed marketing strategies and managed product lifecycles. Earlier roles at Bharti Airtel and British Telecom Global Services focused on marketing and competitive analysis, while the career began at Kotak Mahindra Bank managing client relationships. Vivek holds an MBA in Marketing and Operations from FORE School of Management and a B.Tech in Electronics and Communications from Maharaja Agrasen Institute of Technology.