Arvand Owji

Arvand Owji has a vast work experience in the field of contact center and IVR application development. Arvand is currently working as the Director of Contact Center and IVR Application Development at Waterfield Technologies. Prior to this, they held the position of Director of Application Development at Speech-Soft Solutions, where they started in August 2020. Before that, they worked as the System Software Principal Architect at TTEC from October 2018 to August 2020. Arvand also had a long tenure at Dimension Data, where they started as a Consultant in 2009 and later became the Lead Technical Consultant from January 2013 to October 2018. Additionally, they have experience at IBM Global Services, where they worked as an IT Specialist in the Interactive Communications Practice from January 2007 to October 2009, specializing in custom application development using Java, .NET, and SQL Server. Throughout their career, Arvand has provided pre-sales and post-production support to numerous high-profile clients.

Arvand Owji studied Software Engineering with a focus on Computer Science at the University of Toronto from 2001 to 2006. Arvand also holds a certification in Unified Contact Center Enterprise Design (UCCED) from Cisco Inc.