Sideman Wu

Helpdesk Engineer at Spektrix

Sideman Wu has a diverse work experience in various roles and companies. Sideman started their career in 2017 as a Sales Representative at YocoLocal Inc. In 2019, they worked at the Chinese-American Planning Council as an Academic Counselor and later as an Administrative Assistant, SYEP Supervisor, and Health Director. In the same year, they also interned at the International Rescue Committee as an Information Systems Intern. In 2020, Sideman worked as a Digital Technology Intern at Arup, where they provided desktop support, technical support to users, and collaborated with a multidisciplinary team on project improvements. From 2021 to 2022, they worked at Spektrix in various roles, including Support Specialist, Support & Training Consultant, and currently as a Helpdesk Engineer.

Sideman Wu attended Brooklyn Technical High School from 2012 to 2016 and obtained an Advanced Regents Diploma with a field of study in Chemical Engineering. After high school, they enrolled at Brooklyn College from 2016 to 2017, although no specific degree was mentioned. Sideman later attended Baruch College from 2018 to 2021, where they earned a Bachelor of Business Administration (BBA) degree in Computer and Information Sciences, General. In terms of certifications, Sideman Wu obtained the Technical Support Fundamentals certification from Google in September 2019 and the Autodesk Inventor Certified User certification from Autodesk in February 2015. There is also mention of an RTE/Advanced First Aid certification, although no information regarding the institution or the specific date of achievement was provided.

Links

Previous companies

International Rescue Committee logo
Arup logo

Timeline

  • Helpdesk Engineer

    April, 2022 - present

  • Support & Training Consultant

    October, 2021

  • Support Specialist

    February, 2021